Terms of Service
Welcome to Sterling Apparel. These Terms of Service (“Terms”) govern your use of our website [www.sterlingapparel.com] (the “Site”) and your purchase of products from Sterling Apparel LLC (“we,” “us,” or “our”). By accessing the Site or placing an order, you agree to these Terms.
1. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to make a purchase on this Site.
2. Products & Descriptions
We sell blank (unprinted, undecorated) men's apparel, including t-shirts, polo shirts, hoodies, and joggers, in sizes S–5XL. Products are sold as blanks; we do not provide printing, embroidery, or decoration services. We make every effort to display our products and their colors, fabric weights (GSM), sizing, and details as accurately as possible; however, we cannot guarantee that your device's display accurately reflects the actual product. All product descriptions and pricing are subject to change at any time without notice. Our garments are labeled with fiber content, country of origin, and care instructions in accordance with U.S. federal textile labeling requirements (the Textile Fiber Products Identification Act and the Care Labeling Rule).
3. Order Quantities
Orders may be placed for a minimum of 1 piece and a maximum of 100 pieces per order. Volume pricing tiers apply automatically at checkout based on quantity. We reserve the right to cancel or adjust orders that exceed the 100-piece maximum; for larger requirements, contact us at [support@sterlingapparel.com].
4. Orders & Payment
- All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order, including in cases of suspected fraud or pricing errors.
- All prices are listed in U.S. Dollars (USD). Applicable state and local sales tax is calculated at checkout based on your shipping address. Shipping charges are additional unless stated otherwise.
- We sell and ship to customers in the United States only.
- Payment is processed securely at checkout via our third-party payment processors. By providing payment information, you represent that you are authorized to use the payment method.
- You will receive an order confirmation email once your order is placed and a shipping confirmation once it ships.
5. Shipping, Returns & Cancellations
Shipping timelines, return eligibility, and cancellation procedures are described in our Shipping Policy, Refund & Return Policy, and Cancellation Policy, which are incorporated into these Terms.
6. Intellectual Property
All content on this Site - including logos, text, graphics, images, and designs - is the property of Sterling Apparel LLC or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, or use our content without prior written permission.
7. Prohibited Uses
You agree not to use the Site for any unlawful purpose, to violate any laws, to infringe on the rights of others, to transmit malicious code, or to interfere with the operation or security of the Site.
8. Electronic Communications & Marketing
By placing an order or creating an account, you consent to receive transactional emails from us (order confirmations, shipping notifications, and service updates). If you opt in to marketing emails, each message will include a clear unsubscribe link, and we will honor opt-out requests promptly, in accordance with the CAN-SPAM Act. [If you plan to send SMS/text marketing, add express written consent language at signup and honor STOP requests, as required under the TCPA - consult your attorney before launching SMS.]
9. Disclaimer of Warranties
The Site and all products are provided “as is” and “as available” without warranties of any kind, express or implied, except as expressly stated in these Terms or required by applicable law.
10. Limitation of Liability
To the fullest extent permitted by law, Sterling Apparel LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products. Our total liability for any claim shall not exceed the amount you paid for the product(s) giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless Sterling Apparel LLC and its officers, employees, and agents from any claims arising out of your breach of these Terms or misuse of the Site.
12. Dispute Resolution
If you have a concern, please contact us first at [support@sterlingapparel.com] - most issues can be resolved quickly and informally. [Optional: many U.S. e-commerce businesses include a binding arbitration clause and class action waiver here. This has significant legal implications for both you and your customers - have an attorney draft it if you want one.]
Nothing in these Terms limits any rights you may have under applicable consumer protection laws that cannot be waived by contract.
13. Governing Law
These Terms are governed by the laws of the State of [State], United States, without regard to conflict of law principles.
14. Severability; Entire Agreement
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. These Terms, together with our posted policies, constitute the entire agreement between you and Sterling Apparel LLC regarding the Site and your purchases.
15. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the Site after changes constitutes acceptance.
16. Contact Us
Sterling Apparel
Email: design@sterlingapparel.co